Solomon Islands Travel Advice
Domestic flight impact due to Cyclone Harold
Due to weather as a result of Cyclone Harold, all domestic operations today (Friday 3 April) have been suspended.
At this stage, all domestic flights from tomorrow (Saturday 4 April) will operate as scheduled.
If you have any questions, please contact our Reservations team on 177 (local toll-free), 23506 or 23562.
Unscheduled flight expression of interest form
If you are unable to return home due to flight suspensions or have critical goods or supplies that need transport, we would like to know.
Suspension of scheduled international flights
This suspension has taken effect from 3:30pm Honiara time on 27 March 2020 in accordance with Solomon Islands Government requirements.
Australia travel restrictions due to COVID-19
Please see the following PDF document for full details of the travel restriction on all non-Australian citizens and non-residents.
Commercial policy - COVID-19 waiver policy
Please see the following PDF document for full details of the commercial policy in place to assist passengers with re-booking flights affected by Coronavirus.
Solomon Islands Immigration Requirements with regards to the control of Coronavirus
(Updated at 5PM 21 March 2020)
Effective immediately, only Solomon Islands citizens and residents will be permitted to enter the Solomon Islands.
Residents are defined as foreign nationals currently residing in the Solomon Islands who have a valid residency permit.
Incoming Solomon Islands Citizens and residents who travelled through any country reporting cases of COVID-19 (Coronavirus) will be permitted to enter however, will undergo mandatory strict quarantine for 14 days.
For full details, please refer to the links below.
As this is a Solomon Islands Immigration requirement, Solomon Airlines cannot accept any passengers at Check-in who do not comply with the travel restrictions.
In response to COVID-19 pandemic, from 26 March to 31 July 2020 we are no longer accepting children under the age of 18 travelling alone on any of our international services without prior approval. This is due to the varying quarantine requirements for the destinations we fly to.
For further clarification, please contact your travel agent or send an email to [email protected]
Kiribati Immigration Requirements with regards to the control of Coronavirus
Effective from 20 March 2020, the Government of Kiribati has closed off its international airports to all international services.
The following advice was previously provided regarding passengers travelling to Tarawa (updated 10 March 2020):
A comprehensive list of the different requirements for each country is available through the IATA website
Solomon Islands Immigration Requirements with regards to the control of Measles
(!) IMPORTANT MESSAGE FOR ALL PASSENGERS – EFFECTIVE 2 JANUARY 2020 NEW MEASLES VACCINATION REQUIREMENTS – Travel Advice from Solomon Islands Ministry of Health and Medical Services
On the 13th of December 2019 as a protective measure to ensure safety to the citizens of Solomon Islands, the Solomon Islands Government announced strict new measles vaccination requirements for all incoming passenger arrivals to the Solomon Islands.
On the 2nd of January 2020, the travel advisory was updated.
From 14th December 2019 all passengers entering the Solomon Islands are required to complete a new health declaration form regarding immunisation against/exposure to measles. The forms will be made available at Solomon Airlines check-in counters and on board our aircraft.
From 28 December 2019 onwards (20th January 2020 for Papua New Guinea and Kiribati), all non-residents entering the Solomon Islands arriving from measles-affected countries including American Samoa, Samoa, Fiji, Tonga, Kiribati, Australia, New Zealand, Papua New Guinea and the Philippines will be required to provide certified proof of vaccination against measles at least 14 days prior to their date of arrival.
The vaccination requirements do not apply to infants less than 6 months of age, pregnant women or persons carrying documentary evidence of contraindications for measles vaccination, such as immune-deficiency and allergies. A certificate from a doctor is required in these circumstances.
The Ministry of Health and Medical Services complete advisory note 'Measles Travel Advisory for travellers arriving in Solomon Islands: Protection Against Measles Importation to Solomon Islands (updated 02 Jan 2020)' is available here.
Citizens and Non-Citizens who have not been vaccinated or do not have proof of vaccination against Measles are required to provide their address and telephone contact in the Solomon Islands and if they develop a fever and/or rash, report to the National Diabetic Centre at the National Referral Hospital, or call 25256, 7513627 or 7498113. The health authorities may contact these travellers to enquire about development of symptoms.
Travelling with Infants and Children
Solomon Airlines offers the following information to help make travelling with infants and children an even more enjoyable experience. Our cabin crew will be more than happy to assist you during your flight.
Please allow 60 minutes for Domestic travel, and 2 hours for International travel when travelling with a child. Check-in team members may request proof of date of birth for domestic travel – extracts or copies of birth certificates are acceptable, as are immunisation books. For detailed information on identification requirements on domestic flights see section: “Forms of Identification: Domestic travel”.
Refer to the baggage allowance pages for infant and child baggage allowances.
Travel With An Infant
An infant is person who has not turned 2 years of age yet. If booking for an infant who will turn 2 years of age during the journey, the flights must be booked as a child for the entire journey. Infants must be over 7 days old to travel.
Reservations for infants must be made via a licensed Travel Agent or Solomon Airlines direct in advance of travel.
An infant may be held on an adult’s lap and must be restrained by an infant belt or extension belt looped through the adults fastened seat belt. For safety reasons, an adult shall only hold one infant on their lap.
An adult may travel with a maximum of 2 infants provided, the first must sit on the adult’s lap, while the second must occupy a seat and be restrained in an approved child restraint system. Where an adult is travelling with a second infant, a seat will need to be reserved and a “child fare” will be payable for the second infant.
Due to space limitations we are not able to provide on board bassinettes.
For domestic travel you may need to prove the infant’s age with eg copy of birth certificate or other documentation.
Travel With A Child
A child is aged 2-11 years and must occupy a seat with their own ticket. If booking for a child who will turn 12 years of age during the journey, the flights must be booked as an adult for the entire journey.
Like all passengers, children travelling on Solomon Airlines aircraft must be restrained during takeoff, landing, or any other time that the fasten seat belt sign is illuminated.
Each child must occupy a seat and be able to sit upright without assistance. Children between 2 and 3 years of age and under 18kg may be seated in an approved child restraint system as described below.
Children’s Meals: Solomon Airlines offers children’s meals on international flights for children aged between 2 and 11 years. These may be requested by contacting your licensed Travel Agent or Solomon Airlines direct no less than 72 hours prior to your departure.
Child Restraint Systems
On International Flights Solomon Airlines accepts the carriage of Child Restraint Systems that are certified for carriage in an aircraft; and comply with Australian/New Zealand design standard AS/NZS 1745, FAA TSO C100b, ECE Reg 44 and are clearly labelled with the certification details; or are seats acceptable to CAASI. These child and infant car seats must be secured in the aircraft in a manner consistent with the seat design criteria. Please note that Solomon Airlines aircraft cannot accommodate a child car seat that is only certified for use if a top tether point is used to secure it. This includes some Australian certified car seats.
Infant car seats that are not approved will only be accepted as checked in baggage.
The child restraint system:
- must be fitted by the parent/guardian of the child.
- must be used and installed in accordance with the manufacturer’s instructions.
- must not be located in a row of seats that is adjacent to, immediately forward or aft of an emergency exit.
- shall not be fitted on an aisle seat.
- must be fitted in the same row as the seat occupied by a physically able adult responsible for the child.
- is to be secured at all times by means of a seat belt or as otherwise approved by the manufacturer.
Children travelling alone (Unaccompanied Minors)
(Updated at 9am 26 March 2020)
In response to COVID-19 pandemic, from 26 March to 31 July 2020 we will no longer accept children under the age of 18 travelling alone on any of our International services without prior approval. This is due to the varying quarantine requirements for the destinations we fly to.
Customers who want to make changes to bookings for children travelling alone can contact Solomon Airlines to make these under our COVID-19 policy.
If you have booked flights through a travel agent, please reach out to them directly to make changes.
To provide for the wellbeing of the children travelling alone, otherwise known as “Unaccompanied Minors”, Solomon Airlines has specific requirements.
If your child or children are aged between 5-11 years of age inclusive and will be travelling without the supervision of a parent or guardian who is fifteen years of older they are classified as an unaccompanied minor.
The service must be booked with your licensed Travel Agent or Solomon Airlines office at least 48 hours prior to travel, and an “Unaccompanied Minor Form” will have to be completed prior to arrival for check-in at the airport outlining the full details of who is dropping off the child and who is picking up the child at the other end for each journey.
While we will do our best to ensure that your child’s experience of travelling is an enjoyable one, there are a few extra things you can do to make it just that bit easier. Make sure your child knows who is to meet them upon arrival at the final destination. Explain to your child how important their passport and tickets are, and ensure that they can recognize both.
To find out more or to make arrangements for an unaccompanied minor, please contact your licensed Travel Agent or your nearest Solomon Airlines office.
Please note that we cannot accept:
- Children travelling on any journeys which include a transfer between Solomon Airlines and another airline.
- Children on any journeys which involve a night-stop, transfer or stopover exceeding four hours, unless you have arranged for your child to be met and cared for at the transfer point.
Things you need to know before booking
- Service must be booked at least 48 hours in advance of the flight’s departure, otherwise it will not be possible for your child to travel.
- All flights must be confirmed at the time of booking.
- Connections between Solomon Airlines and other carriers are not allowed.
- Connections between two Solomon Airlines operated flights are allowed as long as the scheduled transfer time is less than four hours.
- If you are booking through your travel agent, please take your child’s passport with you, as you will need to show this to make the booking.
- Check that all visas and other formalities have been completed.
- Additional documentation is needed for some countries when your child is travelling alone.
Ensure that you are fully aware of the terms and conditions applying to your ticket. All tickets issued are subject to the conditions of contract and the Terms and Conditions of Carriage.
An e-ticket or electronic ticket is a ticket that is stored electronically rather than being printed on paper. You should carry your e-ticket receipt at all times for both international and domestic flights. Photographic identification must be produced at check-in.
Identification International Flights
All passengers need a passport for international travel, valid for the duration of your trip. Many countries require travellers to have at least six months validity remaining on their passports. Immigration authorities may refuse entry if you arrive with less than this. When you depart from your country of origin you need to present your passport and boarding pass to immigration and customs. When you arrive in Solomon Islands you need to present your passport and a completed Passenger Card to passport control. It is a requirement for the Solomon Islands government that all visitors must have a return ticket.
For Visa and Health requirements see below.
Identification - Domestic Flights within Solomon Islands
The following are the only acceptable forms of photographic identification all of which must be valid at the time of travel.
- National passport; or
- A motor vehicle driver's licence; or
- A document that identifies you issued by: Current employer or Valid student ID card; or
- An aviation security identification card issued by the operator of the aircraft or the operator of an airport.
Children and Infants
Children and infants are subject to the same identification requirements as adults, where they have an approved form of photographic identification. Exceptions from the photographic identification requirements can given for children and infants travelling domestically with an adult, where a birth certificate or other documentation proving age and identity may be accepted.
To save any confusion or delays at the airport, ensure that you have the appropriate identification for all members of your travelling party.